Privacy Policy

At Tiki Hut Life, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, make a purchase, contact us, or interact with our services, and how that information may be used and disclosed.

Our online store is powered by Shopify, which provides the technology we use to operate our store and process orders.

1. Personal Information We Collect

The information we collect depends on how you interact with our website.

Information you provide to us may include:

• Name

• Billing and shipping addresses

• Email address

• Telephone number

• Order and purchase details

• Information you provide when contacting us for customer service

Payment information is processed through the payment providers available at checkout. We receive information needed to process and manage your orders, but we do not necessarily receive or store your complete payment card details.

Information collected automatically may include:

• Internet Protocol (IP) address

• Browser type and version

• Device information

• Time zone and general location information inferred from your connection

• Pages and products viewed

• Search terms and interactions with our website

• Referring websites and information about how you navigate our store

This information may be collected through cookies, log files, pixels, tags, and similar technologies, depending on your privacy settings and the tools used on our website.

2. How We Use Your Information

We may use personal information for the following purposes:

• Order processing: To accept and fulfill orders, process payments, arrange shipping, provide order confirmations, and manage returns or other order-related requests.

• Customer service: To respond to questions, resolve issues, and communicate with you about your purchases.

• Website operation: To maintain, secure, and improve our website and shopping experience.

• Analytics: To understand how visitors use our website and identify opportunities to improve its performance.

• Marketing and advertising: Where permitted by applicable law and your privacy choices, to communicate about products, promotions, and other offerings, and to measure or personalize advertising.

• Legal and security purposes: To comply with applicable laws, respond to lawful requests, prevent fraud, and protect our rights, customers, and business.

3. Cookies and Similar Technologies

Cookies are small data files stored on your browser or device. They help websites remember information and support functions such as shopping carts, checkout, preferences, analytics, and advertising.

Depending on your settings and choices, our website may use the following types of cookies and similar technologies:

• Essential cookies: Help the website function, maintain shopping carts, and support checkout and security.

• Functional cookies: Remember certain preferences and improve your browsing experience.

• Analytics cookies: Help us understand how visitors interact with our website.

• Advertising and social media technologies: May help measure marketing performance, personalize advertisements, or support advertising across different websites and platforms.

You can manage available cookie preferences through our website's cookie banner or privacy settings. You may also be able to control cookies through your browser settings. Blocking certain cookies may affect website functionality.

Where required by applicable law, we use consent and opt-out mechanisms for non-essential tracking technologies.

4. How We Share Personal Information

We may disclose personal information when necessary to operate our business, fulfill orders, provide services, or comply with legal obligations. Depending on how our store is configured and the services we use, recipients may include:

• Shopify: Our ecommerce platform and related service provider.

• Payment providers: To process payments and help prevent fraudulent transactions.

• Shipping and fulfillment providers: To deliver orders and manage shipping.

• Website analytics and marketing providers: To help measure website performance, manage marketing, or deliver advertising, where enabled and permitted.

• Customer service and business service providers: To help us operate our store and respond to customer requests.

• Legal and regulatory authorities: When disclosure is required by law or reasonably necessary to protect legal rights, safety, or security.

We do not disclose personal information indiscriminately. The information shared depends on the services used, the purpose of the disclosure, and applicable privacy choices and legal requirements.

Certain disclosures of personal information for advertising may be considered a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws, even when no money is exchanged. See the section below on your privacy rights for information about available opt-out options.

5. Shopify and Third-Party Services

Our online store is hosted on Shopify. Shopify and the service providers integrated with our store may process personal information to provide ecommerce, payment, security, analytics, or other services.

You can learn more about Shopify's privacy practices here:

Shopify Privacy Policy

Third-party services may have their own privacy policies and practices. We encourage you to review those policies when appropriate.

6. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights regarding your personal information. These may include the right to:

• Request access to certain personal information we hold about you.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information.

• Obtain a copy of certain personal information in a portable format.

• Opt out of the sale or sharing of personal information or its use for targeted advertising, where applicable.

• Withdraw consent where processing is based on consent.

• Appeal certain privacy-rights decisions, where applicable.

These rights are subject to applicable legal requirements, exceptions, and verification procedures.

Do Not Sell or Share My Personal Information

If you wish to exercise an applicable right to opt out of the sale or sharing of personal information or targeted advertising, you can use the Do Not Sell or Share My Personal Information option available on our website.

Where required by applicable law, we honor recognized Global Privacy Control (GPC) signals as opt-out requests for the applicable browser or device.

To submit another privacy request, contact us using the details provided at the end of this policy.

We will handle requests in accordance with applicable law. We will not unlawfully discriminate against you for exercising a privacy right.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business and transaction records, resolving disputes, meeting legal and tax obligations, and protecting our business.

Retention periods vary depending on the type of information and the reason it was collected. When information is no longer needed, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable requirements.

8. Data Security

We use Shopify and other service providers to support the operation and security of our online store. We take reasonable steps to manage personal information responsibly.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security for information transmitted or stored online.

9. Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our website.

If you believe a child has provided us with personal information, please contact us so we can review the request and take appropriate action where required by law.

10. International Visitors

Your personal information may be processed or stored in locations outside the state or country where you live, depending on Shopify and the other service providers used to operate our store.

Where required, applicable safeguards will be used for international transfers of personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page. Where required by law, we will provide additional notice of significant changes.

12. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Tiki Hut Life

Email: Chat@MyTikiHutLife.com

You may also contact us through the Contact Us page on our website.