FAQ

What is our business address? 
Tiki Hut Life LLC
215 East Bay St, Ste 201K #1322, Charleston, SC 29401

Can I cancel my order?
As soon we receive your order we start processing it. If the order has been submitted and we have started working on it then it can’t be changed or canceled.

Can I edit my shipping address?
Reach out via our Contact Us Page or email us at Chat@MyTikiutLife.com with your order number and the new address you would like for us to send your products to as soon as possible. However, if you have received a tracking update via email, unfortunately, your order has been fulfilled and is on the way to the initial address you entered at checkout. You can contact USPS directly to intercept the package.

Can I modify my order once placed?
Unfortunately, we are unable to modify your order. We will not be able to add or take away items once the order is placed. We apologize in advance for any inconvenience.

Why haven't I received my tracking number?
Tracking numbers are emailed once the order has begun processing. You may also want to check your junk or spam mail just in case. If you have not received a tracking number within 5-7 business days please reach out to us.


Tiki Hut Life LLC accepts no liability and shall not be held responsible for any injuries, damages, or losses resulting from the use of products purchased from this shop. Purchasing shop products signifies your acceptance of this statement and releases Tiki Hut Life from all liability.